Terms of service

OVERVIEW

Welcome to Karevalox

For the purposes of these Terms, “we,” “us,” and “our” refer to Karevalox. Karevalox operates this website and online store, including the information, content, functionality, tools, fashion items, accessories, and related services available through it (collectively, the “Services”), with the aim of providing customers with a convenient and carefully curated shopping experience.

Karevalox uses Shopify Inc. as its ecommerce platform, allowing us to make the Services available to you.

These Terms of Service (“Terms”) govern your access to and use of the Services, together with any policies incorporated into or referenced by these Terms. Please review them carefully because they contain important provisions regarding your legal rights, warranty limitations, and restrictions on liability.

By accessing, browsing, or otherwise using the Services, you agree to comply with these Terms and our Privacy Policy. If you do not accept these Terms, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you have reached the legal age of majority in the state or province where you reside and that you have permitted any minor dependents under your responsibility to use the Services through devices that you own, purchase, or manage.

When using the Services, including browsing our online store or purchasing fashion items, accessories, or other products offered by us, you may be required to provide information such as your email address, billing details, payment information, and shipping information. You confirm that all information submitted is accurate, complete, current, and that you have the legal authority to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Your account may not be sold, assigned, transferred, or licensed to another person.

SECTION 2 – OUR PRODUCTS

We take reasonable steps to present our fashion products, accessories, colors, materials, sizing, and other product details as accurately as possible through our online store. However, the appearance of a product may differ depending on your device, screen settings, lighting conditions, display configuration, or other technical factors.

We cannot guarantee that the color, appearance, fit, quality, or other characteristics of any product or service you purchase will exactly match what is displayed on your screen or completely satisfy your individual expectations.

Product descriptions, specifications, availability, and other information may be revised at any time without prior notice at our discretion. We may discontinue products at any time and may restrict quantities or availability for certain customers, locations, regions, or jurisdictions on a case-by-case basis.

SECTION 3 – ORDERS

Submitting an order represents an offer to purchase products from Karevalox. We may accept or reject an order at our discretion for any lawful reason. An order is not considered accepted until Karevalox confirms acceptance. Payment must be successfully authorized and processed before an order may be accepted. Please review your order details carefully before completing your purchase because Karevalox may not be able to approve a cancellation after an order has been accepted. If we reject, change, or cancel an order, we will make reasonable efforts to contact you using the email address, billing information, and/or telephone number provided when the order was submitted.

Returns and exchanges are permitted only in accordance with our Refund Policy.

You confirm that purchases made through the Services are intended for personal or household use and are not being made for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotional offers may be changed at any time without advance notice. The amount charged for your purchase will be the price displayed when your order is submitted and will appear in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import-related expenses.

Prices available through our online store may differ from prices offered by physical retailers, third-party websites, or other marketplaces. We may occasionally provide promotions governed by separate terms. If those promotional conditions conflict with these Terms, the conditions applicable to the specific promotion will take precedence.

You agree to provide accurate, complete, and current purchase, payment, and account information whenever you place an order. You also agree to keep your account details updated, including your email address, payment card information, and expiration dates, so that transactions can be completed and we can contact you when necessary.

You represent and warrant that: (i) all payment or credit card information you provide is truthful, complete, and accurate; (ii) you are authorized to use the selected payment method; (iii) your payment provider will honor the charges associated with your transaction; and (iv) you will pay all amounts due, including product prices, shipping and handling charges, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays affecting shipment or delivery. Any delivery timeframe shown or communicated is an estimate only and is not guaranteed. We are not liable for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control. Once an order has been transferred to the applicable shipping carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including without limitation our trademarks, branding, written materials, displays, photographs, fashion imagery, graphics, customer reviews, videos, audio, and the overall selection, arrangement, and design of such materials, are owned by Karevalox, its affiliates, or its licensors and are protected under applicable United States and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to access and use the Services solely for personal and non-commercial purposes. You may not reproduce, copy, distribute, alter, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials from the Services without our prior written authorization. Except where expressly stated in these Terms, nothing grants you any license or other right under patents, copyrights, trademarks, or other intellectual property belonging to Karevalox, Shopify, or any third party. Unauthorized use may violate applicable federal, state, or international intellectual property laws. All rights not expressly granted remain reserved by Karevalox.

The Karevalox name, logos, product names, service names, designs, and slogans are trademarks of Karevalox, its affiliates, or licensors. These marks may not be used without prior written permission from Karevalox. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks owned by Shopify. All other names, logos, product names, designs, and slogans displayed through the Services remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be provided access to certain third-party tools that we do not supervise, operate, manage, control, or influence.

You acknowledge and agree that these tools are offered on an “as is” and “as available” basis without warranties, representations, guarantees, endorsements, or conditions of any kind. We assume no responsibility or liability arising from your use of optional third-party tools.

Your use of any optional tools made available through the website is entirely at your own discretion and risk. Before using them, you should review and agree to the applicable terms established by the relevant third-party provider.

We may introduce additional features, tools, or resources to the Services in the future. Any such new functionality will also form part of the Services and will be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links, content, or embedded functionality provided by third-party websites or service providers. We are not responsible for reviewing, verifying, or assessing the accuracy, quality, or content of third-party websites or materials. If you leave our Services to access a third-party website or content, you do so voluntarily and at your own risk.

We will not be responsible for losses, damages, or other issues arising from your use of third-party websites or from purchasing or using products, services, information, resources, or content offered by third parties. You should carefully review the policies and practices of any third party before completing a transaction. Questions, disputes, complaints, or concerns relating to third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section explains the relationship between Shopify and your store and should not be deleted or changed.]

Karevalox is hosted and supported by Shopify, which provides the ecommerce technology used to make the Services available. However, all purchases and sales completed through our Store are transactions directly between you and Karevalox. By accessing or using the Services, you acknowledge that Shopify is not responsible for any aspect of a transaction between you and Karevalox, including injuries, losses, damages, or other issues arising from products or services purchased from us. You expressly release Shopify and its affiliates from claims, liabilities, and damages associated with purchases or transactions made with Karevalox.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy, which is available on our Privacy Policy page. Certain information may also be governed by Shopify’s Privacy Policy, available here. By continuing to access or use the Services, you acknowledge that you have reviewed these privacy policies.

Because Shopify hosts the Services, Shopify may collect and process information relating to your access to and use of the Services in order to operate, maintain, and improve its platform. Information you provide may be transferred to Shopify and other third parties, including recipients located outside your country of residence, where necessary to provide the Services. Please review our Privacy Policy for further information regarding how Karevalox, Shopify, and our service providers collect and use personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, recommendations, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to reproduce, use, modify, publish, distribute, and display that Feedback in any format and for any purpose, including commercial purposes. This may include using Feedback to operate, evaluate, improve, promote, and develop the Services or to exercise our rights and fulfill our obligations under these Terms of Service.

You further represent and warrant that: (i) you own or otherwise hold all rights necessary to provide the Feedback; (ii) you have disclosed any payment, reward, benefit, or incentive received in connection with the Feedback; and (iii) your Feedback complies with these Terms. We are not required to: (1) keep Feedback confidential; (2) compensate you for Feedback; or (3) respond to Feedback.

We reserve the right, but are not obligated, to review, edit, monitor, or remove Feedback that we determine, at our discretion, to be unlawful, offensive, threatening, defamatory, obscene, pornographic, abusive, objectionable, or in violation of intellectual property rights or these Terms of Service.

You agree that Feedback you submit will not violate the rights of another party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights. You further agree not to submit unlawful, defamatory, abusive, obscene, malicious, or harmful content, including computer viruses or other code that may interfere with the Services or related websites. You may not provide a false email address, impersonate another person, or otherwise misrepresent the source of Feedback. You are solely responsible for the Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback provided by you or any third party.

SECTION 12 – ERRORS AND OMISSIONS

The Services may occasionally contain typographical errors, inaccurate statements, or omissions relating to product descriptions, fashion product details, prices, promotions, offers, shipping charges, estimated delivery times, or product availability. We reserve the right to correct errors, update or revise information, or cancel an order where information is inaccurate, at any time and without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not use or attempt to use the Services, directly or indirectly: (a) for unlawful, fraudulent, or malicious activity; (b) to violate any applicable international, federal, provincial, state, or local law, regulation, rule, or ordinance; (c) to infringe our intellectual property rights or those of another party; (d) to harass, threaten, abuse, insult, defame, intimidate, disparage, or otherwise harm our employees or any other person; (e) to submit or communicate false or misleading information; (f) to upload, download, transmit, receive, use, or reuse material that does not comply with these Terms; (g) to send or facilitate unsolicited advertising or promotional communications, including spam, chain letters, junk mail, or similar solicitations; (h) to impersonate or attempt to impersonate any person or organization; or (i) to engage in conduct that interferes with another person's use or enjoyment of the Services or that, in our judgment, may harm Karevalox, Shopify, other users, or expose any of them to liability.

You further agree not to: (a) upload, transmit, or introduce viruses, malicious software, or harmful code that could interfere with the operation or functionality of the Services; (b) reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Services; (c) collect, monitor, or track personal information belonging to others; (d) engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; or (e) bypass or interfere with security measures protecting the Services, related websites, other websites, or the Internet. We may suspend, restrict, disable, or terminate your account without prior notice if we determine that these Terms have been violated.

SECTION 14 – TERMINATION

We may terminate these Terms or restrict, suspend, or end your access to all or any portion of the Services at any time and at our discretion without prior notice. You remain responsible for any amounts owed through and including the effective date of termination.

The following provisions will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions intended by their nature to survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information made available through or in connection with the Services is provided solely for general informational purposes. We do not represent or guarantee that such information is accurate, complete, reliable, or useful. Any reliance on information provided through the Services is entirely at your own risk. We disclaim responsibility and liability for any loss or damage arising from reliance on such materials by you, other visitors, or any person who may receive information through the Services.

EXCEPT WHERE KAREVALOX EXPRESSLY PROVIDES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT YOUR ACCESS TO OR USE OF THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, IN WHICH CASE CERTAIN PORTIONS OF THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KAREVALOX, TOGETHER WITH OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND THOSE OF SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING UNDER CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, RESULTING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM CONNECTED WITH YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE ARISING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN WHERE THE POSSIBILITY OF SUCH DAMAGES HAS BEEN COMMUNICATED.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Karevalox, Shopify, and our respective affiliates, partners, officers, directors, employees, representatives, contractors, licensors, agents, and service providers from and against losses, liabilities, damages, demands, and claims, including reasonable legal fees, asserted by a third party and arising from: (1) your breach of these Terms of Service or any documents incorporated by reference; (2) your violation of applicable law or the rights of another person; or (3) your access to or use of the Services.

We will provide notice of an indemnifiable claim where reasonably practicable. A delay in providing notice will not relieve you of your obligations unless that delay materially prejudices your ability to respond. We may control the defense and settlement of the claim at your expense, including selecting legal counsel, but we will not agree to a settlement imposing non-monetary obligations upon you without your consent, which may not be unreasonably withheld. You agree to cooperate in defending any indemnified claim, including by providing relevant records and information.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, void, or unenforceable, that provision will remain enforceable to the maximum extent permitted under applicable law, and any unenforceable portion will be treated as severed from these Terms. Such a determination will not affect the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies, notices, and operating rules published by us on this website or relating to the Services, constitute the complete agreement and understanding between you and us regarding your use of the Services and supersede all previous or contemporaneous agreements, communications, proposals, or understandings, whether written or oral, including earlier versions of these Terms of Service.

Any uncertainty or ambiguity regarding the interpretation of these Terms of Service will not automatically be interpreted against the party responsible for drafting them.

SECTION 20 – ASSIGNMENT

You may not assign, delegate, transfer, or otherwise convey this Agreement or any rights or obligations arising under these Terms to another person without our prior written consent. Any attempted assignment made without such approval will be invalid. We may assign, transfer, or delegate these Terms and our corresponding rights and obligations without obtaining your consent or providing prior notice.

SECTION 21 – GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements through which we provide Services to you will be interpreted and governed in accordance with the laws of the State of Colorado, United States.

Any dispute, controversy, disagreement, or claim arising out of or relating to this agreement, including matters involving its formation, validity, interpretation, performance, breach, or termination, will be submitted to and finally resolved through arbitration administered by the American Arbitration Association (AAA).

You agree that any dispute resolution proceeding will be conducted solely on an individual basis and not as a class, consolidated, collective, or representative action.

SECTION 22 – HEADINGS

The headings used in these Terms are included solely for convenience and organization and do not limit, modify, or otherwise affect the meaning or interpretation of any provision.

SECTION 23 – CHANGES TO TERMS

The most current version of these Terms of Service may be reviewed on this page at any time.

We reserve the right, at our discretion, to revise, amend, update, or replace any portion of these Terms of Service by publishing revised terms or changes on our website. You are responsible for checking this page periodically. Where applicable law requires notice of material changes, we will provide such notice, and those changes will become effective on the date stated in the applicable notice. Your continued access to or use of the Services after revised terms are posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Email: support@karevalox.com
Address: HONGKONG HOMIE CO., LIMITED
RM11, 13/F, BLK C, WONG KING IND. BLD., 192-198 CHOI HUNG RD, SAN PO KONG, HONG KONG