Shipping policy

The Karevalox Promise

At Karevalox, we believe a satisfying shopping experience starts with reliable service and careful attention.
Every order is handled thoughtfully from the moment your purchase is confirmed until it arrives at your doorstep.
To help reduce unnecessary waste while keeping our prices reasonable, many of our fashion and apparel products are fulfilled through trusted global distribution partners experienced in handling quality fashion goods. This allows us to offer carefully selected, comfortable styles while keeping fulfillment efficient.

1. Order Processing & Shipping Fee

Before an order is dispatched, it is reviewed to help confirm that it meets our quality expectations.

  • Processing Time: 1–3 business days

  • Shipping Fee: FREE Standard Shipping on all orders over $59.00.
    Orders below $59.00 are charged a flat worldwide shipping fee of $5.99.

Please Note:
During high-volume periods, including holidays and promotional events, processing may take up to 5 business days.

2. Estimated Delivery Times

Because some Karevalox fashion products may be shipped from our global partner facilities, estimated delivery times can vary slightly depending on the destination.

Region Estimated Delivery Time
United States 8–15 Business Days
Canada / UK / Australia 11–16 Business Days
Rest of World 13–18 Business Days

Thank you for your patience while your Karevalox order is making its way to you.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking Updates:
Please allow approximately 1–3 business days for tracking information to appear after the shipping label has been created. If tracking does not show immediate movement, this does not necessarily mean that your shipment is no longer progressing.

4. Customs, Duties & Taxes

International orders are shipped DDU (Delivered Duty Unpaid).
This means:

  • Any customs duties, import taxes, or additional charges imposed by local authorities are the responsibility of the customer.

  • Karevalox is not responsible for delays caused by customs inspections or clearance procedures.

  • Customs charges are uncommon for many fashion shipments, but applicable rules and fees may differ from country to country.

5. Order Changes & Cancellations

We begin preparing orders shortly after they are received.
If you need to update your shipping address or request cancellation of an order, please contact us at:
support@karevalox.com
within 12 hours of placing your order.
Once processing has started, we may no longer be able to modify or cancel the shipment.

6. Lost or Damaged Packages

Your satisfaction matters to us.
Damaged Items
If your order arrives damaged:

  • Please provide clear photos within 72 hours of delivery.

  • We will arrange a free replacement as soon as reasonably possible.

Lost or Stolen Packages
Karevalox is not responsible for packages reported as lost or stolen after carrier tracking confirms the shipment as “Delivered.”
If tracking shows that delivery has been completed but you are unable to locate your package, please:

  1. Check with neighbors or other members of your household.

  2. Contact the shipping carrier promptly to file a claim.

We are happy to provide any available tracking details needed to support your claim, but refunds cannot be issued for orders that the carrier confirms were successfully delivered to the shipping address provided with the order.
If you have any shipping-related questions, please contact us at
support@karevalox.com