Terms of Purchase
Terms of Purchase
Last Updated: September 14, 2026
At Karevalox, we are committed to making every purchase clear, secure, and dependable. These Terms of Purchase set out the conditions that apply to orders, payments, shipping, cancellations, and other matters relating to purchases made through our website.
By placing an order with Karevalox, you agree to these Terms of Purchase together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website.
1. Currency
All transactions completed through Karevalox are processed in United States Dollars (USD).
Unless otherwise clearly stated, all prices shown on our website, during checkout, and in order confirmation communications are displayed in USD.
If your bank account or selected payment method uses another currency, your financial institution or payment provider may apply exchange rates, international transaction charges, or other related fees. Karevalox is not responsible for fees charged by your bank, card issuer, PayPal, or any other payment service provider.
2. Accepted Payment Methods
We offer a variety of secure and convenient payment options for completing your purchase.
Available methods may include:
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PayPal
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Major credit cards
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Major debit cards
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Apple Pay
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Google Pay
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Other payment methods displayed during checkout
The payment options available to you may vary depending on your location, device, and payment provider.
All payments are subject to authorization and approval by the applicable payment service provider.
3. Pricing
We make reasonable efforts to ensure that prices displayed for our fashion items, accessories, and other products are accurate.
Product prices may be changed at any time without prior notice. However, once an order has been successfully submitted and accepted, the amount shown in your order confirmation will apply to that purchase.
Promotional offers, discount codes, and special pricing may be subject to separate conditions and may not be combined unless we expressly state otherwise.
4. Taxes, Duties & Additional Charges
Applicable taxes may be calculated during checkout according to your delivery destination and relevant legal requirements.
For international orders, customs authorities may impose import duties, taxes, brokerage fees, or other additional charges.
Unless clearly stated otherwise during checkout, responsibility for these additional costs rests with the customer.
5. Order Placement
By submitting an order, you confirm that:
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All information you provide is accurate and complete
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You are authorized to use the payment method selected
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Your billing and shipping information is correct
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You agree to pay the full amount displayed during checkout
After your order is submitted, we may send an order confirmation to the email address you provided.
Receiving an order confirmation does not necessarily mean that your purchase has been finally accepted or shipped.
6. Order Acceptance
Karevalox reserves the right to accept, decline, restrict, or cancel an order when reasonably necessary.
This may occur for reasons including:
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Product unavailability
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Incorrect product information or pricing
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Payment authorization problems
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Suspected fraudulent or unauthorized transactions
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Incorrect customer, billing, or shipping information
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Orders that do not comply with our policies
If an order is canceled after payment has already been collected, the applicable amount will be refunded to the original payment method.
7. Payment Authorization
Your selected payment method may be authorized or charged when your order is submitted.
If payment is declined, reversed, or otherwise cannot be completed, we may be unable to process or fulfill your purchase.
Karevalox is not responsible for delays caused by banks, financial institutions, payment processors, or inaccurate payment information provided by the customer.
8. Clothing, Sizing & Fit Information
Certain fashion products offered by Karevalox may be available in different sizes, fits, cuts, dimensions, colors, or styles.
Customers should carefully review product descriptions, sizing information, measurements, material details, care instructions, and other specifications before completing a purchase or using an item.
Some garments or fashion accessories may require specific sizing considerations, handling, or care.
Customers are responsible for determining whether the selected size, style, fit, measurements, and product specifications are suitable for their preferences and intended use.
9. Product Care
We recommend following all washing, cleaning, storage, handling, and usage instructions provided with each fashion product or accessory.
Products should only be worn, handled, cleaned, stored, and used in a manner consistent with their intended purpose.
Items requiring specific washing temperatures, drying methods, ironing, storage, polishing, or handling procedures should be cared for according to the applicable product instructions.
10. Order Changes & Cancellations
We begin preparing orders as soon as reasonably possible after they are received.
If you would like to modify or cancel an order, please contact us at:
Please submit any cancellation or modification request as soon as possible after placing your order.
We cannot guarantee that an order can be changed or canceled once processing or fulfillment has begun.
Orders that have already been shipped generally cannot be canceled and may instead need to be returned after delivery in accordance with our Return & Refund Policy.
11. Shipping
All purchases are shipped in accordance with our Shipping Policy.
Processing and delivery times may vary depending on product availability, shipping destination, carrier operations, customs procedures, or other circumstances outside our reasonable control.
Any shipping or delivery timeframe provided is an estimate only and is not guaranteed.
12. Order Tracking
Once tracking information becomes available, it will generally be sent to the email address associated with your order.
Please note that tracking details may require additional time to activate or update after the shipping label has been created.
13. Returns & Refunds
Eligible purchases are covered by our 30-day return policy.
All returns must meet the eligibility requirements and conditions described in our Return & Refund Policy.
Once an eligible returned product has been received and inspected, approved refunds will generally be issued to the original payment method.
Your bank, card issuer, or payment provider may require additional processing time before the refunded amount appears in your account.
14. Optional Checkout Services
Karevalox may offer optional checkout services such as Shipping Protection or Tipping.
These services are completely voluntary and are not required to complete a purchase.
They will only be added to your order when you select them during checkout.
For additional details, please review our Shipping Protection & Tipping Policy.
15. Product Availability
All fashion items, accessories, and other products are offered subject to availability.
We may limit quantities, discontinue certain products, or change product availability at any time without advance notice.
If a product becomes unavailable after your order has been submitted, we may contact you regarding available alternatives or issue a refund for the unavailable item.
16. Product Information
We take reasonable steps to present product descriptions, photographs, specifications, colors, materials, sizes, measurements, fit details, and other relevant information as accurately as possible.
However, actual product appearance may vary slightly because of lighting, photography, display settings, production updates, material characteristics, or similar factors.
Minor variations that do not materially affect the normal use or functionality of a product may not be considered defects.
17. Fraud Prevention
To help protect our customers and our business, we may review orders and transactions for signs of fraudulent or unauthorized activity.
In certain situations, we may request additional information before an order can be fulfilled.
Orders that cannot be reasonably verified may be delayed or canceled.
18. Chargebacks & Payment Disputes
If you experience an issue related to your purchase, please contact us first at:
We will make reasonable efforts to resolve legitimate concerns involving orders, payments, shipping, returns, or refunds directly with you.
Starting a chargeback while a refund request or customer support matter is already under review or being processed may cause additional delays.
Nothing in this section limits any rights that may be available to you under applicable law or through your payment provider.
19. Limitation of Purchase
Products purchased through Karevalox are primarily intended for personal or household use unless we expressly state otherwise.
We reserve the right to restrict or cancel quantities that reasonably appear to have been ordered for unauthorized resale, commercial redistribution, fraudulent activity, or other improper purposes.
20. Changes to These Terms
We may update these Terms of Purchase from time to time to reflect changes in our business operations, payment options, policies, legal requirements, or services.
The most current version will be published on our website together with the applicable updated effective date.
21. Contact Us
If you have questions regarding an order, payment, purchase, or these Terms of Purchase, please contact us:
Email: support@karevalox.com
Phone: (361) 282-3934
Website: https://karevalox.com
Company: HONGKONG HOMIE CO., LIMITED
Address: RM11, 13/F, BLK C, WONG KING IND. BLD., 192-198 CHOI HUNG RD, SAN PO KONG, HONG KONG